I’m Fred Bilbo, owner of Quality Cooling and Heating, proud to be Abilene’s BEST air conditioning and heating company, since 1984. I’m very proud of my technicians and staff, the best-trained and hardest-working team in the business!
So here’s what you get when you call Quality:
We service 24/7 (for real!): we just think that we ought to be available when it’s most convenient for you, not the other way around. So we’ll come out AFTER you get off work! And if your A/C or furnace breaks down at 2am, we don’t just take down your info and set an appointment for later; We actually send a technician out to you, at 2 am, and we FIX your problem.
Same prices day OR night: you shouldn’t have to pay more just because you have an emergency after hours. Whether you need us at 12pm or 12am, we charge the same.
Precise Appointment Window: we will NOT say to you, “OK, we’ll be there between 8am and 4pm.” -That’s ridiculous. We give you a two-hour window, so you’re not trapped at home waiting for hours.
Straightforward Pricing: Unlike others, we don’t charge you more if it takes longer than we thought to get the job done. Only Quality gives you our straightforward price right upfront, so you know exactly how much it’s going to cost before we start the work. Our prices don’t magically change.
Our “Fixed Right Or It’s Free” Guarantee: Most heating and air guys give you a “concrete” guarantee, which means that as soon as their tires roll off your concrete driveway the guarantee expires. But when you let Quality fix it, it’ll run like new through the season, or we come back and fix it, for FREE.
Simple name. Says it all.